FAQ
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    Q1: Are you a manufacturer or a trading company? 

    Fairyland: We are a sex toy manufacturer from 2014, OEM and ODM are also welcomed. Our R&D engineers have rich experience in adult sex toys, 2D design, 3D design and package artworks can be created as your demands.

    Q2. What's your main products?

    Fairyland: Our main products include dildos, cock rings, anal toys, penis sleeve, kegel balls, vibrators, douches, SM, masturbators etc. 


    Q3: Do you have export license?

    Fairyland: Yes, Fairyland has factory registered in Dongguan and can provide you export document for customs clearance.

    Q4. Where is your location?

    Fairyland: We are located in a new industry park which is very good environment located in Zhongtan town of Dongguan city, near to Shenzhen, Guangzhou or Hongkong. Welcome to visit our factory once you are in China.

    Q5: Can we know your production Ability and Capacity? 

    Fairyland: Factory covers an area of 4,000 square meters, over 50 staffs including sales, R&D, material, finance, administration, QC and 5 production departments such as Pouring workshop, Compression workshop, Injection workshop, Grinding workshop and Assembling workshop. Now we have 7 vulcanizing machines, 1 color mix machine, 7 injection machines, 8 ovens, different grinding machies, various tools and equipment. 

    Q6. How do you work for quality control?

    Fairyland: We control the product quality by IQC, QA on production lines, 100% testing before package and FQC before warehousing finished products. We strictly follow the whole quality control standard by ISO9001.

    Q7. Do you accept OEM or ODM project?

    Fairyland: Of course, Fairyland is professional on OEM & ODM projects, we have Artwork Designer, R&D dept, Electronic and Mechanical Engineers, also experienced production team. We can provide you 2D, 3D and package designs for confirmation.


    Q8. Do you make customized package?

    Q9. What kind of environment standards your parts comply with? 

    Fairyland: We have obtained CE, LVD, RoHS, Reach, MSDS, POP and Prop. 65 certificates, also can make test as customer requirement. 


    Q10. What’s your Lead Time? 

    Fairyland: Tooling Open: about 15-45 days according to product structure.

     Mass Production: about 20-35 generally. 

    Q11. What about your payment terms?

    Fairyland: Tooling Cost: 50% deposit, balance arranged once sample is confirmed;

     Mass order: 30% deposit, balance arranged before shipment.   

    Q12. What kind payment method do you use?

    Fairyland: Customers usally pay us by T/T, you also can pay us by Paypal or Payoneer or from Alibaba.

    Q13. What kind trade term do you make?

    Fairyland: We can offer different terms include Ex-work, FOB, CIF, DDU or DDP such as FBA Amazon shipment. Please always give us your detail requirements.

    Q14. Whats your advantage? 


    Q15, what shipment term do you provide?